Frequently Asked Questions
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FAQ
What is ERG and why should I use ERG?
ERG stands for Equipment Rental Guard. ERG is a theft prevention, alert, and education program built specifically for rental operations. ERG helps rental businesses share real time theft alerts, identify repeat offenders, train staff, and reduce losses before equipment disappears.
How do I sign up for ERG alerts or participate?
Participation starts through ARA. Members receive access to ERG alerts, reporting tools, and training resources. Alerts flow through approved ERG channels so members stay informed without relying on informal text chains.
What training courses are included with ERG?
ERG training focuses on real world theft prevention and recovery topics rental teams deal with daily in a short and concise training course. Courses include:
- Renter red flags and fraud indicators at the counter and over the phone
- Store security practices to reduce internal and external theft risk
- Job site security best practices to prevent walk offs and theft by conversion
- Asset recovery basics including reporting, documentation, and working with law enforcement
Is ERG included with my membership?
ERG is a FREE portion of your ARA membership. Members receive ERG resources, alerts, and education without a separate ERG subscription.
How does reporting through ERG actually make a difference?
Centralized reporting creates visibility across the rental industry. Patterns surface faster. Repeat offenders become easier to identify. Law enforcement receives clearer information. Members avoid isolated incidents by staying informed of what’s happening in their areas.
Is ERG insurance?
ERG does not replace insurance. ERG focuses on prevention, awareness, reporting, and recovery support. Insurance handles financial loss after an incident.
Take a Proactive Approach to Theft Prevention
Join rental businesses across the industry that are using Equipment Rental Guard to reduce risk, prevent loss, and keep equipment working for them—not against them.